This privacy policy describes how JadeWhelan.com collects, uses and discloses your personal information when you visit, use my services or make a purchase from this site.

By using and accessing any of my services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

How I collect and use your personal information

To provide my services, I collect your personal information over 12 months. The information I collect and use varies depending on how you interact with me.

I may use the information I collect to:

• communicate with you
• provide my services
• comply with any applicable legal obligations
• enforce any applicable terms of service
• protect or defend my services, my rights and the rights of my users.

What personal information I collect

When I use the term ‘personal information’ I am referring to information that identifies, relates to, describes or can be associated with you.

Information I collect directly from you

Information you directly submit to me includes:

• contact details (your name, address, phone number, email)
• order information (your billing address, shipping address, payment confirmation, email, phone number)
• account information (your username, password, security questions)
• shopping information (the items you view, put in your cart or add to your wishlist)
• customer support information (for example, when sending an email to me).

Some features of my services may need you to directly provide me with certain information about yourself. You may choose not to provide this information, but this might prevent you from using or accessing some features.

Information I get from third parties

I may get information about you from third parties. Including from vendors and service providers who may collect information on my behalf, such as:

• companies who support my site, such as Shopify
• our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment
• when you visit my site, open or emails I send you or interact with my services or advertisements, I, or third parties I work with, may automatically collect certain information using online tracking technologies.

Any information I get from third parties will be treated following this privacy policy. I'm not responsible or liable for the accuracy of the information provided to me by third parties and any third party's policies or practices.

How I use your personal information

• Providing products and services. I use your personal information to provide you with my services to perform our contract with you.
• Marketing and advertising. I use your personal information for marketing and promotional purposes, such as sending emails. This may include using your personal information to better tailor my services and site.
• Security and fraud prevention. I use your personal information to detect, investigate and take action for possible fraudulent, illegal or malicious activity. I you think your account has been compromised, contact me immediately.
• Communicating with you. I use your personal information to provide you with customer support and improve my services.

How I disclose personal information

In certain circumstances, I might disclose your personal information to third parties. For example:

• with vendors or other third parties who perform services on my behalf (e.g. IT management, payment processing, data analytics, customer support)
• with business and marketing partners, including Shopify, to provide services and advertise to you
• when you ask me or consent to me disclosing information to third parties, such as to ship you products or through your use of social media widgets or login integrations
• with our affiliates or others in my legitimate interest to run a business.

In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

In the past 12 months, I have disclosed the following categories of personal information about users.

Category:

• identifiers such as basic contact details and certain order/account information
• commercial information such as order, shopping and customer support information
• internet or other similar network activity, such as usage data.

Categories of recipients:

• vendors and third parties who perform services on my behalf (such as internet service providers, payment processors, fulfillment partners and customer support partners)
• business and marketing partners
• affiliates.

I don't use or disclose sensitive personal information for the purposes of inferring characteristics about you.

User generated content

You might be able to post product reviews. If you choose to submit user generated content to any public area of this site, the content will be public and accessible by anyone.

I don't control who has access to the information you make available to others. I am not responsible for the privacy or security of any information that you make publicly available or for the accuracy, use or misuse of any information you disclose or receive from third parties.

Third party websites and links

My site links to websites and other online platforms operated by third parties. If you follow these links to sites, you should review their privacy and security policies and other terms and conditions. I don't guarantee and am not responsible for the privacy or security of these sites. This includes the information’s:

• accuracy
• completeness
• reliability.

I don't endorse the content other websites or platforms.

Children's data

My services are not intended to be used by children. I don't knowingly collect any personal information about children.

Security and retention of your information

No security measures are perfect or impenetrable. Any information you send to us may not be secure while in transit. I recommend you don’t use unsecure channels to communicate sensitive or confidential information to me.

How long I retain your personal information depends on different factors, such as whether I need the information to maintain your account, to provide my services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have rights. These rights are not absolute, may apply only in certain circumstances and, in certain cases, I may decline your request as permitted by law.

• Right to access/know. You may have a right to ask for access to your personal information I hold.
• Right to delete. You may have a right to ask me to delete your personal information.
• Right to correct. You may have a right to ask me to correct inaccurate personal information about you.
• Right of portability. You may have a right to receive a copy of the personal information I hold about you and ask me to transfer it to a third party.

I won't discriminate against you for exercising any of these rights. I may need to collect information from you to verify your identity before providing a substantive response. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting a request from an agent, I need proof you have authorised the agent provide to act on your behalf. I'll respond to your request in a timely manner as required under applicable law.

International users

I might transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

Complaints and contact

If you have any questions, complaints or would like to exercise any of your rights, email jadelbwhelan@gmail.com.